Governor's Conference Presentation

 

This page houses the presentation I made to the Governor's Conference on Service and Volunteerism on Wednesday, March 26 2008.  I'm also posting links to online resources related to my presentation.

Turning Good Intentions Into Good Results_032608.ppt

handouts_Good_Information_Into_Good_Results_032608.doc

 

Three Types of Learning

As much as I'd like to tell you that training can do anything within an organization, it can really only change

• Knowledge
• Skills
• Attitudes

Read more about Bloom's Taxonomy on this great site:

http://www.nwlink.com/~donclark/hrd/bloom.html

 

Needs Analysis

I presented a very basic model for needs analysis:

1. Determine what result you are trying to achieve

2. Identify actions that will contribute to that result

3. Identify who will take those actions

4. Identify the information they will need to be successful in taking those actions

 

There are many more sophisticated models out there. Here are some to look at:

http://www.hr-guide.com/data/G510.htm

http://adulted.about.com/od/trngneedsasst/a/needsassessment.htm

 

 

Methods

The taxonomy of communication methods I presented:

• Tell
• Teach

• Train

is mine. For more information, look here: . You can also contact me directly by commenting on my blog or by e-mail at Lisa (at) bottomlineperformance (dot) com.

 

Writing

It doesn't matter how brilliant your information is if your learner's can't read it.  There are some great writing resources online.

 

Grammar Girl has good tips, and a popular podcast, too

http://grammar.quickanddirtytips.com/

 

Somr other grammar sites

http://www.grammarphobia.com/

http://www.myenglishteacher.net/mainfield.html

 

Readability

Readability is one good tool for judging how accessible your information is likely to be.  Learn more about readability here:

 

http://www.rfp-templates.com/What-are-Readability-Statistics.html

http://www.badlanguage.net/tools-for-writing-microsoft-word-readability-statistics

 

Write for E-Learning

 

Cathy Moore's "Dump The Drone" slideshow has some fun ideas

http://www.cathy-moore.com/courses.html

 

 

Writing for the Web

 

http://tlt.psu.edu/suggestions/research/Write_for_Web.shtml  

 

 

Storytelling

Early drafts of my presentation had information on storytelling vs. direct instruction.  It broke my heart a little to take it out, but time dictated something had to go.  Here are some links on storytelling in organizations I found interesting, just for fun.

http://www.groupjazz.com/storytelling/resources.html

http://www.creatingthe21stcentury.org/

http://www.creativekeys.net/StorytellingPower/sphome.html

http://www.storynet-advocacy.org/news/index.shtml